Please note you don't have to use a softphone in order to use our VoIP service. You can use "Webcall", "ANI callback" or "SMS callback" without any software.
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Installing and Configuring 3CXPhone for iPhone


Download and install the 3CXPhone from the iTune AppStore into your iPhone: 3CX for iPhone

1) Start 3CXPhone by tapping the 3CXPhone icon.
The first time you start 3CXPhone, it will automatically prompt you to create a new connection profile or to use provisioning. Click on "Create Profile".

3CX iPhone create profile

2) In "Account" section:
Configure Name and authentication information.

iPhone 3CX sip
Name: Configure a name to identify this account such as "ClicknCall"
Display Name: Please enter your 10-digit username.
User and ID: Please enter your 10-digit username.
Password: Please specify the sip password you receive in the original welcome email.

3) In "Server settings" section:
Configure "Use As" Toggle.
There are three states 1) In Office 2) Out of office Tunnel 3) SIP Account
Please select "SIP Account" as shown below.

iPhone 3CX sip

In the "External PBX IP" field, specify the SIP server address sip.clickncallnow.com
PBX port: 5060
STUN server: leave it empty
Proxy: sip.clickncallnow.com

4) In "Network settings" section:
Local sip port: 5060
First RTP port: 10000
TCP transport: OFF
The rest can be left as default.
Click DONE to create the connection profile. This new profile will be displayed in the "Profiles" page. Once you have logged in successfully, your user name will be shown at the top on the right hand side.


Here are some more screen shots of 3CX on iPhone:

3CX for iPhone VoIP settings
3CX for iPhone sip account settings
3CX for iPhone network settings
3CX for iPhone codec settings

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